Overview of this Policy
This Policy applies whenever you use BusHub. It will explain:
what personal information we collect;
how we use your personal information;
how we ensure your privacy is maintained; and
your legal rights relating to your personal information
Definitions
When we say “we” or “Rise Digital Media”, we mean the company Rise Digital Media Limited, Company Number 07346161, which is incorporated in the United Kingdom. On the BusHub website, which is built and maintained by Rise Digital Media and which is its proprietary product, we operate as Data Processor of personal information for our corporate clients, who have control of their customers’ information and what is stored on BusHub. We also serve as Data Controller in the case of any product we create that is marketed direct to consumers.
When we refer to our “Site” or “Website” or “our Website”, we mean www.bushub.co.uk.
When we say “you”, we mean the individuals or organisations who have visited our Website.
Any changes to This Policy will be promoted through the news section of the BusHub website for all our clients to access.
Data We Collect
Most of the personal information set out below is inputted by you as part of setting up a BusHub account. Other personal information is collected indirectly via cookies which users are notified about when you first land on our Website.
BusHub may collect the following information:
Your name
Your contact details including standard business card details: postal address
Telephone numbers, company name, job title and e-mail address.
Your location, region, city or country
Your online browsing activities on our Website
Information about your computer and about your visits to and use of our Website (including but not limited to, your IP address, geographical location, browser type, referral source, length of visit, entry & exit points and number of page views)
Use of our Website by children
A child can establish an account in BusHub for the purchase of bus tickets and the use of other features, but we ensure that they are not subject to any direct marketing.
How we use your data:
BusHub uses your personal information to make sure you can get the most out of our services and, with your agreement, to contact you electronically or by phone about our products and services, events and news.
You have the right to opt out of receiving promotional communications at any time, by:
Visiting the dashboard of your BusHub account and selecting the appropriate settings or contacting us directly.
We use analytical tools (like Google Analytics) to record anonymous data that helps us improve our Website and marketing content. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our Website.
Your data rights:
Access to your personal information
Under GDPR, you have the right to access and amend any of your personal information that we hold. You can achieve this through your account page, but should you wish to make contact to ask a specific question or make a request, please contact support@risedm.com
The right to be forgotten
Under GDPR, you have the right to be forgotten. If you would like your data to be removed forever please email your request to support@risedm.com
How long do we keep your data?
We will not retain your data for longer than necessary for the purposes set out in this Policy.
How we Protect Your Data
Our security measures include a secure website using SSL Certificates.
Cookies Policy - what are cookies?
Like most websites, our Website use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smartphones or tablets) as you browse the Website. They are used to ‘remember’ when your computer or device accesses our Website. Cookies are essential for the effective operation of our Website.
Information collected
Cookies collect information about browsing behaviour, when you access our Website via the same computer or device. This includes information about pages viewed, and your journey around our Website. We do not use cookies to collect or record information on your name, address or other contact details.
What are cookies used for?
The main purposes for which cookies are used are: –
For technical purposes essential to effective operation of our Website, particularly in relation to site navigation.
To collect anonymous data about site traffic and use.
How do I disable cookies?
You can easily discover how to disable cookies in your preferred browser by searching for instructions online.